When prompted for the keycode, place your cursor in the keycode entry box, right-click, and select Paste from the context menu. To copy and paste your keycode, highlight the full keycode with your mouse, right-click the selection, and select Copy from the context menu. When installing from an email, you can copy and paste the keycode directly into the installer.If you're not sure about a character, try it both ways. When installing Webroot SecureAnywhere from a CD, make sure to note each letter or number as you type.Are you typing the keycode in correctly? Many times the characters i/1, o/0, s/5, b/8 and others are confused when the user types the code in manually.If you are having problems when installing the Webroot program, please check the following for: Windows PC or Mac: OpenText NetIQ Advanced Authentication Tips & Info 0. OpenText NetIQ Access Manager User Discussions 0.OpenText NetIQ Self Service Password Reset 0.OpenText NetIQ Advanced Authentication Discussions 0.OpenText NetIQ Access Manager Developer Discussions 0.NetIQ Access Manager Portfolio Tips & Info 0.Webroot® Legacy Products (2011 and Prior) 33.Webroot® SecureAnywhere™ - Antivirus for PC Gamers 553.Webroot® Security Awareness Training 57.Webroot® Business Endpoint Protection 1133.Webroot Mobile Security for Android 939.Webroot® Consumer/Business - for Macs 371.Webroot® SecureAnywhere™ - Complete 3829.Webroot® SecureAnywhere™ - Internet Security Plus 2469.Webroot® SecureAnywhere™ - Antivirus 6976.Its pretty much clean installation so I would advise not cleaning the folder □ I dont use the backup feature so I cant comment on it, support would know more about it than I would. Thu 14:19:27.0382 Scan Started: Ĭlient did its first scan and created a new set of logs. Thu 14:19:20.0929 Saved updated configuration Thu 14:19:19.0601 Saved updated configuration Thu 14:19:19.0601 Protection disabled by the user Thu 14:19:19.0163 Saved updated configuration Thu 14:19:18.0038 Saved updated configuration Thu 14:19:16.0319 Saved updated configuration Thu 14:19:08.0710 Saved updated configuration Thu 14:19:01.0054 Saved updated configuration Thu 14:18:58.0476 Saved updated configuration Thu 14:18:48.0757 User process connected successfully from PID 4016, Session 0 Thu 14:18:47.0616 Installation successfully completed (WSAINSTALL.EXE/0) I then shutdown the client and deleted everything from the Wrdata folder: Thu 14:17:14.0148 Saved the product log to C:Documents and SettingsAdministratorDesktopslb4.log Wed 13:26:58.0417 Scan Results: Files Scanned: 16283, Duration: 1m 54s, Malicious Files: 0 Tue 12:27:03.0877 Scan Results: Files Scanned: 20060, Duration: 2m 11s, Malicious Files: 0 Tue 12:25:41.0345 Saved the product log to C:Documents and SettingsAdministratorDesktops.log Tue 12:24:59.0408 Scan Results: Files Scanned: 1, Duration: 1s, Malicious Files: 0 So as I expected the client takes it in its stride:
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